Careers

Someone to help coordinate a smooth supply chain – a detail-oriented Logistics & Inventory Coordinator. You’ll be the link between our vendors, carriers, customs brokers, and the sales floor, making sure the right product arrives on time and is accurately set up in our system.

• Coordinate inbound shipments from domestic and international vendors, tracking orders from purchase through to receiving
• Communicate with vendors and carriers by email to confirm orders, resolve delays, and handle discrepancies, damages, and claims
• Work with carriers on service options, rates, and transit times, and pass accurate shipment details to our customs brokers
• Make sure shipments are properly documented and classified for import, applying your knowledge of trade agreements to support duty and tariff treatment
• Create and update product listings in Shopify, including titles, variants, pricing, and inventory quantities
• Enter and verify brand MSRP, SKUs, and barcodes accurately for every product
• Receive and check incoming stock against purchase orders and invoices
• Maintain accurate inventory counts across our multi-brand assortment, and help with cycle counts and reconciliations
• Keep vendor, carrier, and broker records organized and up to date

Qualifications:

• Working knowledge of customs and trade regulations, specifically CPTPP, CETA, and CUSMA (rules of origin, certificates/declarations of origin, and preferential duty treatment)
• Strong professional writing skills, with the ability to write clear, courteous, and concise emails to vendors and carriers
• Familiarity with carrier services (courier, freight, and LTL options) and experience relaying shipment information to customs brokers
• Hands-on experience with Shopify, including entering and managing products
• Proven accuracy in entering brand MSRPs, SKUs, and barcodes
• Experience working in a multi-brand retail or store environment
• Experience with inventory or POS systems that integrate with Shopify
• Knowledge of apparel sizing, seasonality, and brand ordering cycles
• Experience with import documentation such as commercial invoices and HS classification
• Comfort with spreadsheets for tracking orders and reconciling inventory

Must have open availability.

Please contact info@shopneighbour.com with your CV and cover letter for inquiries.