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Careers

ASSISTANT MANAGER

Women’s store, full time


Role

To assist the store manager and support colleagues in the daily operations of the store. Someone who has a focus on sales, organization and is also self-motivated and a team leader.

Responsibilities

  • Uphold the company image by maintaining a professional demeanor, grace, and sense of formality at all times
  • Provide exceptional customer service and ensure team members also provide the same level of service
  • Maintain repeat clients and increase customer base
  • Recognize customer needs and identify ways to personalize a customer's experience
  • Follow through with customer inquiries, requests
  • Ensure opening and closing duties are completed daily
  • Maintain high visual standards and execute merchandising directives.
  • Ensure all new merchandise is i) received and tagged; ii) steamed and displayed on the floor. Assist with stock management
  • Aid in writing descriptions for online store
  • Customer engagement through Instagram stories. Offer creative and sales-focused stories to feature new arrivals, sales, and promotions
  • Help to work on a posting calendar for the Instagram account
  • Communicate outstanding tasks, projects, or corrections to other staff members

Qualifications

  • Previous retail experience
  • Interest in clothing/fashion and design, and a knowledge of the brands carried in the store
  • Excellent verbal and written skills in English
  • Proficiency with POS operations
  • Excellent communication and problem-solving skills
  • A drive to pursue and close sales
  • Strong attention to detail and the ability to handle multiple tasks simultaneously
  • Excellent organizational skills, and self-motivation

 

Please contact info@shopneighbour.com with your CV and cover letter for inquiries.