Careers
ASSISTANT MANAGER
Women’s store, full time
Role
To assist the store manager and support colleagues in the daily operations of the store. Someone who has a focus on sales, organization and is also self-motivated and a team leader.
Responsibilities
- Uphold the company image by maintaining a professional demeanor, grace, and sense of formality at all times
- Provide exceptional customer service and ensure team members also provide the same level of service
- Maintain repeat clients and increase customer base
- Recognize customer needs and identify ways to personalize a customer's experience
- Follow through with customer inquiries, requests
- Ensure opening and closing duties are completed daily
- Maintain high visual standards and execute merchandising directives.
- Ensure all new merchandise is i) received and tagged; ii) steamed and displayed on the floor. Assist with stock management
- Aid in writing descriptions for online store
- Customer engagement through Instagram stories. Offer creative and sales-focused stories to feature new arrivals, sales, and promotions
- Help to work on a posting calendar for the Instagram account
- Communicate outstanding tasks, projects, or corrections to other staff members
Qualifications
- Previous retail experience
- Interest in clothing/fashion and design, and a knowledge of the brands carried in the store
- Excellent verbal and written skills in English
- Proficiency with POS operations
- Excellent communication and problem-solving skills
- A drive to pursue and close sales
- Strong attention to detail and the ability to handle multiple tasks simultaneously
- Excellent organizational skills, and self-motivation
Please contact info@shopneighbour.com with your CV and cover letter for inquiries.