ASSISTANT MANAGER

Women’s store, full time

Role

To assist the store manager and support colleagues in the daily operations of the store. Someone who has a focus on sales, organization and is also self-motivated and a team leader.

Responsibilities

• Uphold the company image by maintaining a professional demeanor, grace, and sense of formality at all times
• Provide exceptional customer service and ensure team members also provide the same level of service
• Maintain repeat clients and increase customer base
• Recognize customer needs and identify ways to personalize a customer's experience
• Follow through with customer inquiries, requests
• Ensure opening and closing duties are completed daily
• Maintain high visual standards and execute merchandising directives.
• Ensure all new merchandise is i) received and tagged; ii) steamed and displayed on the floor. Assist with stock management
• Aid in writing descriptions for online store
• Customer engagement through Instagram stories. Offer creative and sales-focused stories to feature new arrivals, sales, and promotions
• Help to work on a posting calendar for the Instagram account
• Communicate outstanding tasks, projects, or corrections to other staff members

Qualifications

• Previous retail experience
• Interest in clothing/fashion and design, and a knowledge of the brands carried in the store
• Excellent verbal and written skills in English
• Proficiency with POS operations
• Excellent communication and problem-solving skills
• A drive to pursue and close sales
• Strong attention to detail and the ability to handle multiple tasks simultaneously
• Excellent organizational skills, and self-motivation

Please contact info@shopneighbour.com with your CV and cover letter for inquiries.