Frequently Asked Questions



Our selection of brands comes from all across the world, many of which adhere to regional size charts and some their own unique sizing systems. We provide universal size charts integrated on each individual product page. These measurements are approximate, and therefore we also have additional notes suggesting whether to size up, down or wear your regular size. If you have any specific sizing questions please email us at or call us at our stores here.





Please tell us about your experience at Neighbour. If you have any comments, concerns or suggestions in regards to our retail stores, webshop or content please feel free to email us at Your feedback is very important to us.





British Columbia residents are subject to full sales tax. Other Canadian provinces and territories are subject to GST.





We accept Visa, Mastercard or PayPal as method of payment. All transactions are secure and encrypted and we never store your credit card information. You will receive a confirmation email notifying you that your order has been placed. If you have any questions please contact us by phone or via email at


We allow our customers to view items in various currencies for convenience, however the amount you are charged may differ slightly depending on the payment provider's exchange rate. All orders are charged in Canadian Dollars.